Tweet:SNL Help Desk
This tweet comes courtesy of @CatsEyeWriter “When I think of tech support I see that guy from Saturday Night Live. Walks over to your desk, waves his hand and just says,”M-o-o–o-ove!” [link]
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Tech Support for Parents
If you’re gonna be the tech support for your parents, you need a remote connection tool. One I highly recommend is TeamViewer. Its free to use for personal use and easy to train your parents how to use. If you’re parents are bugging you on a daily basis, you can even make it boot with [...]
Modem as a PC
This comes when modems were prevalent in the tech support industry. When a customer bought our system they would get a modem for us to dial in and do support. One time a customer called complaining the system did not work. I asked her to turn on the modem so I can get connected. She [...]
