Right on!! Thank goodness for people like you!! I had paid alot of money for DNS 8 and 9, so I was really mad when I found I couldn’t download it on my new computor. Again thank you so much!

Crystal

I love the way you put words together. You are a poet.

Considering that most of the software package you are going to purchase for Dragon Naturally Speaking is going to be over $100 - this is going to save people hundreds if not thousands [legal version $1200] - Yeah. This is big news.

I followed your instructions and the Install Wizard requires a Serial Code.

The problem is Sony say that the bundled pack I bought doesn’t ask for a serial code to install. Sony ICD-SX68DR9, it is a Sony Voice recorder that is compatable with the Nuance program, Dragon Naturally Speaking. The program is Naturally Speaking9 recording edition.

Nuance charges $19.95 per incident for a phone call, and Office Depot where I bought the bundle doesn’t know if the bundle typically comes with a Serial Code.

There is NOT a serial code on the white envelopes that the program disks are in, and I can’t find a serial code anywhere else.

Any ideas? Please help I really want to use this set up to start a journal. Kinda personally important to me, I cant keep track of my thoughts as I try and type them out or write them down.

Thanks,

-Joe

Yes sir. Your right the instructions and screenshot show where the install code is required. All versions I have ever used have a serial number. And rightfully so, with software packages from $100 to $1200, it makes sense to do so…

In all honesty, I can’t help you with the serial number issue. My post is directed at enabling the installation of Dragon Naturally Speaking.

If you have the installation discs, the serial number is probably close by…

Regards,
NapoleonAG

Email/IM: NapoleonAG.TSS@Gmail.com

Well I think I found them buy installing the program with the Install.exe rather than the .msi.

It gave me an Install Code but Nuances site says it is not a legitimate SC.

During install I get a error message towards the end of install. The message is:

Error 1311.Source file not found:
C:Users\Joe\Desktop\DNSTEMP\SEA.cab. Verify that file exists and you can access it.

It then give me an option to retry(DOES NOT WORK) or to cancel installation.

Any ideas?

-Joe

SEA.CAB is included with the installation CD that I have. I would make sure the file is there and if it is, recopy it. Maybe it’s messed up.

Hope this helps.

Regards,
NapoleonAG
Email/IM: NapoleonAG.TSS@Gmail.com
Website: http://www.TechSideStories.com

i THINK IT WORKED i COPIED TEH SECOND DISKS CONTENT INTO THE SAME FOLDER..GONNA RESTART AND SEE IF i CAN FIND THE PROGRAM AND GET IT UP N RUNNING!!!

Sorry bout the caps…

Sorry about the Caps on my last post I was very excited to get the program working. I can’t tell you how much I appreciate the help!

Thanks to:
Hi,
Thank you very much for your article on the subject and for the instructions. I noticed that you have mentioned Dragon 9.0 and 9.5. Would the instructions given work for Dragon 10 preferred? I have Windows Vista Business 64 bits.

I will appreciate your response.

With Regards
Pratap Chudasama

LoginClinic, Inc.,

Hi thanks people like you make the world a better place.I was so angry with nuance i started using the Microsoft free version witch i have started to get useto ill use your download information but I’ll never bye a nuance software again thanks for your time if thay do release a 64 bit version I’ll download it from bittorrent because thay owe me payback is a bitch

I understand how you feel. I felt the same way. While I couldn’t transition to Vista because it’s speech recognition is horrible. The only thing I could get Vista speech recognition to work with is Microsoft’s own products; which is very sad.

You being on the east side of London, I’m sure you and the EU don’t like Microsoft very much. Well, that’s what the papers say.

I appreciate it.

Regards,
NapoleonAG
Email/IM: NapoleonAG.TSS@Gmail.com
Website: http://www.TechSideStories.com

I want to thank all the people for emailing me and letting me know that this process is help you and that everything is working our for you. Response to this story has been exceptionally good. And personally, I enjoy the idea this information is helping others with the problem/issue I had.

Regards,
NapoleonAG
Email/IM: NapoleonAG.TSS@Gmail.com
Website: http://www.TechSideStories.com

Thanks for the great support. It worked well and your instructions are clear and easy to follow.

We are only a small size software development business doing DotNetNuke (dnn) modules and skins… but we give better support than Nuance.

We run KB, Forums, email support and live help. Why can’t they!

I’m having problems deleting the file (says read only under Orca)? Any suggestions?
THanks!

Yeah - when you copy the files from a DVD or CD the attributes of READ ONLY are transferred as well. Change the properties on the file to remove the READ ONLY and then you’ll be fine.

Hope this helps.

Regards,
NapoleonAG
Email/IM: NapoleonAG.TSS@Gmail.com
Website: http://www.TechSideStories.com

I followed your instructions completely, but I am still getting the audio system error. Should I be using the onboard sound instead of the Creative sound card that is in my system?

In order to train the system, you have to have a input device [at least on my machine] to start training; otherwise you can get those pesky audio.exe errors.

Also from another user; when you copy your files from the CD/DVD make sure you change the attributes to ‘NOT READY ONLY’ in the file properties, so you can modify the the MSI.

Thanks for all the emails.

Regards,
NapoleonAG
Email/IM: NapoleonAG.TSS@Gmail.com
Website: http://www.TechSideStories.com

Many thanks for your benevolence in sharing your solution. I am sure the PR and subsequent financial loss to Nuance is considerable and deserved. It was avarice that did for the US Banks. Maybe that will be the cause of certain US software houses demise.

I suppose that puts me in with the conspiracy theorists regarding Nuances reasoning for not providing a solution to this issue!

Thanks for your comments.

Since it’s October I can be a little scary; I always kinda had the idea in my head that big software companies create inferior products to generate a level of residual support calls.

While likely they ‘may’ not have, it’s a nice money maker when you are charging $19-$40 per incident.

It seems also a little too convenient that Nuance doesn’t offer a customer forum to share solutions or information- which leads back to making money on tech support calls.

Happy Ghoul-o-ween!

Regards,
NapoleonAG
Email/IM: NapoleonAG.TSS@Gmail.com
Website: http://www.TechSideStories.com

[...] mucked around, and mucked around, and I was able to get DNS 9 installed on Vista 64 [link] by making some changes to the MSI, but Nuance got smart and added a Visual Basic package of their [...]

Installed perfectly with above instructions and works well. ONLY PROBLEM nuance will not provide an activation key despite prodcut being 100% legitimate keeps on asking for a different serial number from the one provided with disc. I do not know if this is a way of blocking this solution for users? Any suggestions?

Alan,
This is the first I have heard of this. According to the the user/news forums I’ve been reading seems Nuance may have intentionally added VB package to Dragon Naturally Speaking 10 to keep it from being installed on Vista 64.

The instructions I have posted [DNS9 on Vista64] can be phrased as popular and I get plenty of emails on it. [smile]

But to answer your question, I had reinstalled the program a few weeks ago and had never activated it and I finally did activate last week. So, at that time, it was working for me. Although I can’t say what Nuance has put in place since then.

As with you, if anyone knows anything about this.. Please chime in.

Reinstalled and now working fine. Thank you for your reply and the information about your fix

Alan

Awesome. Another satisfied customer.

Regards,
NapoleonAG
Email/IM: NapoleonAG.TSS@Gmail.com
Website: http://www.TechSideStories.com

[...] a way to install their software on 64-bit system; and there was.  Happy with my accomplishments, I provided instructions on how to install Dragon NaturallySpeaking 9 on Vista 64 [where modification of the MSI is required]. I was honored and very surprised to get a response [...]

To those who have DNS 9 running on 64 bit - is the performance any better? Is anyone here using more than 3 gig of RAM with it? If so, is it making a noticeable difference?

Saved me life,danke dude

Napoleon,
Thanks a mill! for your posting regarding Dragon Naturally Speaking 9.0 on a MSN Vista 64 Bit system…In following the instructions I am receiving and error message can not find file “SEA.cab” at that point the installation stops….Your thoughts would be greatly appreciated.

Bob,
The ‘SEA.CAB’ is missing… use your Installation CD and copy the SEA.CAB from the CD to the temp folder. If you have two Cd’s check the second CD; it’s there. Copy it and try again.

Napoleon,
You’re a genius! I am now responding here using Dragon NaturallySpeaking on my 64-bit system. The accuracy is excellent and the voice recognition system that comes with this to doesn’t even compare.

After following your restrictions and modifying the MSI file I found it necessary to do one additional step that you might want to consider for folks in the future. The initial step was copying all files from disk 1 to see drive, modifying the MSI file, and then creating a disk from that information for boot up purposes. This resulted in the system installing the software has it only would and then asking to insert Disk #2.

Again thanks for all your help. You’re to be commended for your perseverance in getting Nuance to create an appropriate 64-bit version 10 edition.

Best regards,
bob milunas

Bob,
No Problem. Glad your happy!

Regards,
NapoleonAG
Email/IM: NapoleonAG.TSS@Gmail.com
Website: http://www.TechSideStories.com

Thanks for posting this.

But after an otherwise normal start to the installation process (serial number, eula, typical installer, the progress bar makes it to 90% or so), it ends badly. to quote:

“Error 1721. There is a problem with this windows Installer Package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.”

Haaaalp!

–C

AmaZing! just wanted to say thanks and add that I managed to install it in an xp 64 bit version just as you say in the tutorial.

It has been very frustrating not being able to use a product that I’ve paid for from v8 to v10 on my Intel Q6600 system running Vista 64-bit. This is actually the first and only product that hasn’t run on my computer.

Kudos for the great work so I can at least run v9.5.

Thanks!

I wanted to mention that the audio.exe changes worked for me, but I had to take some additional steps. First, Dragon v9.5 continued to say I had no sound system, which wasn’t true.

1. Run audio.exe from the installation folder \Program Files (x86)\Nuance\NaturallySpeaking9\Program\audio.exe
2. Go through the steps and if it complains about the sound to noise ratio, just ignore it.
3. Copy the audio.wav file that was created to \Users\login\AppData\Roaming\Nuance\NaturallySpeaking9

That’s it (replace “login” with your Windows login name). Dragon will see the audio.wav file and assume you completed the audio setup wizard.

Cheers,

Pete

I get a lot of emails from people and they tell me ‘thank you’ and offer their gratitude for posting the instructions and I have to admit I really like the fact I have helped so many people.

I was browsing through my emails and realized how many people have been impacted, helped by my instructions and then started to realize these are people that are happy because I helped save them MONEY; just like me.

So I did some math and brushed up on some accounting skills. Taking in to account how much the Nuance tech support call costs or revenue loss [by customers not having to buy new versions]I have a number associated with the impact we have had on Nuance’s shortsightedness.

This is just one website; there could be others, but this one website, in a little over two months, has impacted Nuance about $32,500 [rounded off] by their inability to watch market trends.

To everyone, your emails are awesome and I’m very glad they are helping you!

Regards,
NapoleonAG
Email/IM: NapoleonAG.TSS@Gmail.com
Website: http://www.TechSideStories.com

A couple weeks ago, I followed your instructions and Dragon 9.0 successfully installed and is now working on my Vista-64 system. I am very grateful in the same measure in which I was previously frustrated. Enormously. Many thanks.

When I reboot the computer I’ll get a message that Dragon Naturally Speaking does not work with the system, and when I launch the program I get another message that says that it has been proven to not work well with the system. I simply ignore those and continue, and everything works well.

My main use for it is to have the program turn pre-recorded talks into text. The program seems to have to take its time ‘listening’ to the recording and it seems not to pause the interior playback while it is processing, so it misses what was playing in the meantime, but this is not due to Vista-64.
Also, it would be nice to be able to use one’s own chosen texts for training the voice recognition, but this too is not due to Vista-64.

In any case, thank you very much that my money has no longer been wasted. I would never have figured out the procedures you mentioned, and didn’t even previously know about ORCA.

Thanks so much for the help. I was finally able to get it installed because of your instructions.

I am able to go through the initial speech recognition training for the program as well as easily complete the audio wizard sound check. However, after that point when I try to “perform general training” or dictate, it will not recognize anything I say.

What’s the deal?

P.S. The instruction from Peter Howell may be of help, but I don’t know how to follow #3:

“Copy the audio.wav file that was created to \Users\login\AppData\Roaming\Nuance\NaturallySpeaking9″. Where is this audio.wav file?

Thanks again!
Ben

I have tried to change the audio setting for the microphone many times. Is it possible I have things plugged in wrong? Right after the installation of the program, it asked how your microphone system is set up? If I chose the wrong option there, could that wreak havoc?

Sorry for the barrage of questions,
Looking forward to hearing from you! =)

I tried doing exactly what you recommended; however, I did not make a copy of the original Dragon Naturally Speaking MSI (do you copy it to somewhere else, then change the name, then place it back in DNSTEMP folder?) I am using DNS9 Medical US English version 9.5. When I try to install after deleting the launch conditions. I get “Error 1721. There is a problem with this Windows Installer Package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.”

Thanks so much! it worked fine for me.

Followed instructions, still get “Audio Setup Cannot find Sound System”. Tried the Pete Howell Update instructions (i.e., ran Audio.exe but could not find any newly created audio.wav file created. Is the .wav file created by running Audio.exe renamed somehow? Any suggestions?
Thanks for the great work. Unfortunate Nuance is so lackadaisical.

I have the msi file but how do i install dragon then?

Sadly, ne “Audio Setup Cannot fin Sound System” fix doesn’t work for me. I managed to install it but when I run audio.exe, I can’t even pass the volume test - it registers no input. I tried a mic on my Soublaster and a USB mic, no avail.

Thank you for posting this. I had returned DNS to Nuance and got shorted on the return due to shipping issues. I want to try your approach now and hope that I can get it to work. I just got a bargin basement Interl quad 6600 and hope that I can harness its power using this Nuance tool. American management continues to amaze me with its short term profit horizon brand of stupidity. Even more am I amazed at how little business school MBAs have too little understanding or appreciation of intellectual capital. Peace out!

Hi NapoleonAG,

I’m having a hard time uninstalling v 9.50 from my Vista home laptop (32 bit system) - a fresh install which never worked full stop.

After spending 2 days searching frantically all over the net, receiving vague support emails from Nuance and cursing their useless ‘knowledge base’, I came across your post.

Whilst it won’t help me, I took some time to read it (and most of the replies).

I want to thank you for providing such an awesome post, and for your kind words to the CEO of Nuance (which I now lovingly call Nuisance).

It’s a shame because I love the software, but Nuisance’s inability to come up with a decent installer that’s compatible with vista coupled with their happy disposition to charge top dollar for a great program that just won’t install is appalling.

I think what you did is awesome - well done!

Jose,
I really appreciate your comments.

I’ve had a huge out turn of response on my information and it’s helped lots of people and I get lots of emails of thanks.
It’s sad that Nuance has chosen this kind of road for support. Dragon NaturallySpeaking is a expensive product to most and I personally think that this type of response to customers, for such a large investment, is going to be their undoing.

While [now] they charge a lot for their product, they are the only ones on the market that provide this kind of service. While it’s expensive now, the Microsoft version of their speech recognition software is good [in their products] and IF DEVELOPED WELL, could kill Nuance in a head to head comparison- it’s what Microsoft does.

While Nuance is not going to help customers of Dragon NaturallySpeaking 9 with Vista 64, they have said they are going to do something for Dragon NaturallySpeaking 10 users. Scheduled early 2009 - maybe.

I thank you for your comments.

Happy Holidays and have a nice day!

Regards,
NapoleonAG
Email/IM: NapoleonAG.TSS@Gmail.com
Website: http://www.TechSideStories.com

Napoleon: Thanks, I just got a 64 bit Vista for the holidays and no one warned me that software would not work. I have followed your instructions, but when I get to Orca it keeps saying “read only” even though I have removed those tags in Properties. Any thoughts on how to jump that hurdle (I have never used Orca before and all of the editing seem to be grayed out because it shows a “read only” version.

Thanks, and if you would like to save a lot of other victims, check out Sonic Wall, another company that has locked out its 64 bit users.

Ray

!Fantastico, corre perfecto en 64bits SP1, muchas gracias, éxito!

Thanks for your efforts but I’ve repeated the steps over and over again to make sure I didn’t miss anything and it doesn’t work. There must be some other factor involved with my computer since other people seem to have good luck with the workaround. I”m a fairly advanced user but can’t imagine what that factor might be.

Rodney

Nice Man, thxs
Windows Vista SP1 64 bits