I had no problems with the install using medical 9.5; it then directed me to
an update that also seemed to install fine. However, My sennheiser USB microphone is not recognized at sufficient volume either using the USB plug or as an analog device using pin plugs. This is on an HP dv4-1028us laptop; if anyone has come across another solution, I would so like to know.

I have tried the advice of 11/27 by Peter Howell, and while this did pull up the audio test page, my mic system was still not recognized despite giving it the control panel 20 db boost.

Many thanks for this great hack; I just wish I could get my mic recognized. This mic package works fine in all my other installs of ver. 8 and ver 9.5 on other machines with 32 bit OS.

Again, many thanks for this MSI hack. Too bad Nuance does not seem to care sufficiently about its customers after the point of sale….

Sir,
I followed the exact trick on version 10 .. and it didnt worked … I wonder why.. did anyone tried the smae trick with version 10 yet ?

Thank God that you took your time to write this. I would not have been able to install this program for my mother if you did not. God Bless YOU!!!!

Thank you very, very much !

You helped me tremendously.

Thanks to you, I can use DNS 9 on my new computer.

This post was a godsend. I thought I would have to use that god-awful speech recognition that came with my computer. You have saved me a lot of time and frustration. Thank you for all your hard work

I was very satisfied with DNS 9.5 on my XP machine and was disappointed when it would not install on my new Vista x64 “super computer” I assembled recently. After the frustration of trying to use Windows Speech Recognition, I went on the Web in an earnest effort to try to get DNS back. As you so eloquently express, Nuance was no help at all. Your work-around was simple and effective! Thank you so much for your efforts. And no, I don’t think this kind of work is wrong. No one is being cheated here – except the users who could no longer use DNS!

I donno how to thank you: thanks^64!!!

Can not get around Audio error message for multimedia sound system even though had changed Audio.exe compatibility. Tried Pete Howell’s method but like K233 could not complete since fails to recognise mic even though Control Panel Sound confirms it is working. DNS 9 installed but non operative without audio fix. Any suggestions?

John, I was having the same problem. I tried all the fixes and still got the Audio error. I fixed it by right clicking on the DNS9 or DNS9.5 icon on my desktop and clicked on properties. I then clicked on the Compatibilty tab and Set it to XP. I know that we already did that in some of the other steps but, for some reason it needs to be done again. Try that and post your results. I did have to put my product key in again, no biggie.

First off thanks to Napolean and anyone else who has given tips on this issue.
I got DNS9.5 to install on my Vista 64 laptop but I cannot get it to see the sound system. I did the Audio EXE fix and also tried changing compat modes to use XP with no luck. I also tried SBs post on changing the comp mode on the Desktop Icon. No luck.
After reading the dragon log it appears that the program is hanging at audioout.dat. I cannot seem to find this file on the system. Any advice??? I love DNS and would like to be able to use it.
Thanks in advance

Thanks to Larry who suggested that a possible problem could be the use of a USB headset. I tried an old desk mic and I was able to complete the Audio.exe and place the audio.wav file in my user NaturallySpeaking9 folder in line with Pete’s instructions. Unfortunately I was still getting the audio system error when starting DNS. Now thanks to SB’s suggestion on changing the compatibilty tab on the desk icon I was able to start DNS, complete the audio test again and start dictating using the old mic. I did not have to re-enter my product key.

In the DNS user settings the input device can be changed. This recognised the USB headset provided that the mic was still plugged in and repeated the audio test but the sound quality was poor which is surprising since its is a good quality USB headset that worked well with DNS on XP. All that is now required is a solution for the USB headset and I will be back to normal. This may be due to the audio differences between Vista and XP?

Your time was well spent and very appretiated! I had a few file permission issue to work my way through. Mostly Da’s once I thought a little about what I was doing. The program installed with no issues once I was able to save the MSI modification. Thank you again !!!!

Additional thanks to SB’s posting on the audio problem (No 62 above). I also had tried all the fixes and still had the Audio error. Your solution of right clicking on the DNS9 icon on the desktop and changing the Compatibilty tab option, setting properties to WIndows XP (SP2), was the ticket. It makes sense once I thought about what was happening (or not happening) the OS needed to know we were running in a non full Vista mode. I’m up and fulling runing NS9 on my new HP Pavilion with the Vista 64 bit OS. Thanks!!! All of you folks are to be commended and I think someone on the Board of Directors for Nuance needs to realize they need a new VP. One with a vision and who understands Software. This was so simple a fix 10 hrs of software labor time to create a proactive solution would have given them a great consumer image. Instead of the one they now have with me. Keep the faith we need more people like you out there doing the right things!!

Wanted to say it worked great. Only problem I had was with the sound but reading comments helped resolve problem. Tried ‘Update Audio error” method and didn’t work. Tried Dennis comments (see post Feb. 16, 2009) and worked first time. DNS 9 working correctly on Vista 64 bit system after doing the audio check and training. Too bad DNS isn’t reading how to do this and make a patch, shows not concerned about customers. Thanks to all who helped resolve these issues.

I actually presented this option to them and they declined, saying it was too complicated and more involved, but the hundreds of emails that I’ve answered and numerous people who have installed Dragon NaturallySpeaking have spoken and Nuance is wrong. Dead wrong.

I’m extremely happy with the number of people that were able to save 10′s of thousands of dollars by simply changing a MSI file and making a few small changes. Nuance’s level of customer service on this subject is disgusting; considering the price tag of the software.

I’m happy that everything worked out for you. I just wish Nuance would have provided this solution for everyone who needed it.

Thanks for reading!

These instructions virtually the same on Windows 7, actually with better response time. If your beta testing Windows 7- try it.

http://techsidestories.com/2009/02/12/how-to-install-dragon-naturallyspeaking-9-on-windows-7-64-bit/

Regards,
Larry ‘NapoleonAG’ Henry Jr.

I go all the way through the setup and to the end of the trainign and then get this error:
An unknown error occurred while accessing an unnamed file.

if I let the saving file proceed I then get this:

“an error occured while saving or copying user files. The directory C:\ProgramData\Nuance|NaturallySpeaking9\Users\michael\ could not be renamed to

“C:\ProgramData\Nuance|NaturallySpeaking9\Users\michael
…Try closing other running programs or restart your computer. Error details Access is denied”

restarting just gives the same response.

any ideas?

Sounds like a security issue. Check your permissions on those folders. Other than that; that issue hasn’t been reported by anyone here.

Good luck. I hope everything works out.

Regards,
Larry ‘NapoleonAG’ Henry

Rank amatuer here. read the instruction and everything looks good until, well, I can’t find “dnstemp”. Quite embarassing. Does Vista Home Premium not carry such option? Checked my user desktop and other general searches..

Mike,
The ‘DNSTEMP’ folder has be created manually.
Try creating one on the C: .. ‘DNSTEMP’ and see how that works for you…

Hope this helps.

Regards,
Larry ‘NapoleonAG’ Henry Jr.

Well, Nappy Old Boy, you’ve done it again. Works great. One thing tho, the Window Vista Service Pack 1 system did not have the whole “X:\ProgramData\Nuance\ NaturallySpeaking9\Users\YOURUSERNAME\current\voice_container” language, but I did paste that audio.wav to something that looked like it served the same purpose “programfilesx86\commonfiles\nuance\naturallyspeaking9″. And it frigging worked. Can’t believe. I’m an economist but tomorrow I’m gonna try brain surgery, that is if your available for a “how to” chat session. my kids just ran off… thanks again.

Napoleon, how big is the audio.exe file, my is only 17 kb, i think i have a problem with this file because don’t let me opened. thanks for your suport. sorry for my english

I added a link in the instructions to the audio.wav
http://techsidestories.com/wp-content/uploads/2008/10/audio.wav

Enjoy.

Hi, affter 3 days off tring to install DNS9 in my new LapTop 64 bit, finally works. I want to thank Napoleon and all of the people who share i’s experiencies in this hard work, i’t sems to for some was easy, and for others like me is very hard, but finally its workedup. i’m a lawyer in Mexico, DNS saveme to type a lots of sheets in my work. THANKS SO MUCH TO ALL OF YOU. GOD BLESS YOU. (Again, sorry for my English).

Thanks a lot for that- helped me get it working on “Windows 7″

No problem. I’m just glad that some people are being helped.

Hello there!

I, too, found your posts most helpful & beyond many of the other blogs/help sites. However, I’m searching for a solution to a slightly different problem.

I’m trying to install DNS 9 (starting with the DNS 8, then using DNS nine upgrade disks — 2 of them) on a Windows, XP-64-bit OS. The solutions that you offer all seemed to be aimed towards Vista & don’t mention XT-64-bit. Your screenshots look a bit different than anything I’ve seen on XP, so I’m wondering if I try your help steps, am I going to run into a bunch of problems?

To compound the problem & question/issue, I’m trying to switch from a Dell laptop PC (currently dictating this on a Dell Inspiron 9300 with DNS 9.5) to a Mac book Pro that I just purchased last week. After trying Nuance’s wunderkind (extreme sarcasm) — Mac speech dictate — I found it was quite utterly useless. I’m disabled & need pretty much full, hands-free command of my system once it’s set up. Mac speech dictate completely bites except for one area — word recognition. Aside from that, you can’t even make corrections with spelling with voice commands, and navigation is entirely cumbersome.

So, I’ll try to narrow down my babbling and summarize my questions.

1. Are you familiar with installing/ trying to install DNS (whatever versions) on XP-64-bit OS? If so, could you give me some pointers as to where to go?

2. If you, or others know that DNS 9/9.5 WILL NOT install or run on an XP 64-bit OS, what are the downsides of going to next a 32-bit OS? If the downsides are not that bad, how would you suggest I get a hold of XP 32-bit OS software?

I appreciate your responses and posts, and look forward to hearing back from you. I’m disabled and and in bed right now, so didn’t have the capabilities to sign up for posting on your TSS blog site.

Sincerely — Doug Rottman

Thanks again, dear Larry, for your wonderful help!!!
I followed any rules, installation was a great pleasure
but sound system could not be found, whatever I tried…
The solution for my configuration was the following:
1. DNS9 must be run in “Windows XP SP2″ compatibility-mode AND
2. in my control panel, sound options, input options the microphone boost option (+20 dB) MUST BE TURNED OFF (only for DNS9.5, all other audio-applications need it…)
I am using Windows Vista Ultimate SP1 64-bit with
Creative Soundblaster X-Fi XtremeMusic!
Regards and good luck
Michael

From what I understand, the BETA testing of DNS 10.1 is almost complete; they started Feb 23rd.

They have tested DNS 10.1 with Vista 64 and Windows 7 and the new version is working fine. They’ve corrected the VB installer and the program installs just file.

According the emails/responses from Nuance Support, the next release should be in a few weeks. Initial reports are that an ISO will be placed online to be Dl’d; this will be for all the DNS 10 customers.

But Nuance is still a bunch’a dumbass’s in my book.

Peace.

There is a question at the end of all this. Like others I thank Napoleon profusely for his great assistance and lucid explanations.

After buying DNS 9.0 I installed that using the technique above but it was slow to open. It worked though using a dnsword.dll from a DNS Vista installation on another of my computers. But it was slow to open so I uninstalled it.

• I then downloaded version 9.5 using a valid registration code (from the 9.0 purchase)
• I unpacked that to a directory I called DNS Vista
• When the UAC came up for installation I briefly stopped to change one line of the msi with ORCA as suggested by Napoleon.
• Installation then proceeded normally.
• Then I had problems with the soundcard as noted by others. First it said there was no sound card
• I used the technique described before about running audio.exe under XP SP2 compatibility.
• Then the audio test would not work.
• Then I copied an audio.wav file from my other computer’s DNS installation 32 bit into the user section under Nuance/program data/user
• I then had a user.
• It then got through the audio test; not sure why.
• Then the user training and this time I did not need the DNSWORD.DLL
• However, there was some difficulty adjusting the sound volume correctly.

I found that was good idea to keep the windows control panel sound section open. To get through the sound level section I had AGC off in relation to my Microsoft life chat LX 3000. However, if I then went through to the quality section, it would tell me the sound level was either too high or too low. But I discovered that you can adjust the sound level again before going through the quality section i.e. you have two different sound levels to pass the two sections. I finally got a pass level of 23 which is usually pretty good.

One thing that is annoying is that every time you plug the microphone into a different USB slot Dragon thinks it is a new user and you have to go through the torture of the sound testing again.

This seems to be working pretty well now and it is working accurately. I tried in the miscellaneous section of tools — the “speed versus accuracy section” to see what effect that would have on speed and it does slow down if you move it right over to the right-hand side.

I then tried three quarters and that was fairly quick. I think I shall leave it on that for a while since it seems to be working quite well.

One thing that is strange is how long it takes Dragon NaturallySpeaking to open up at the start. It is a lot slower than in vista 32-bit but once it gets going it is faster. Why is it so much slower opening up?

Just one further question or perhaps two:
(1) I understand from some comments made that Nuance are releasing a version of DNS 10 for 64 bit users but for Windows 7 not Vista 64.
(2) Is Windows 7 going to be purely 64 bit?
(3) Are there expected to be any major difficulties upgrading from Vista 64 to Windows 7? (i.e. not any more than the usual time-wasting rubbish)
(4) So should I wait for Windows 7 before buying DNS 10 – the 64 bit version.

Fantastic advice and an example of how all knowledgeable computer users should spread the word about discoveries that make using software easier, less problematic, and lees expensive. Way to reach out!

I thanks Napoleon for his further information. I guess it will take a little longer for Nuance to release 10.1 in Australia which is where I am. That is probably the explanation for the additional vowels in what I write. Also I am writing medicolegal reports all the time so whenever I say anything these days it comes out sounding like a medicolegal report.

…truncated… Sorry Leon…

Thanks Napoleon for all of the helpful information. I have the program installed now. However I am running into another problem. When I open DNS I get a widow that reads.”Audio Setup Wizard has not yet been successfully run for this use. We will give you the opportunity now”. After I click ok I then get an error window that says “Audio Setup Wizard cannot fin the sound system. Try checking if there is a multimedia sound system on your system. Any further assistance would be greatly appreciated. Thank you!

I spect those on the Nuance list have their 10.1 downloaded by now. I installed both on Vista HP 64 and Windows7 64 no problem . User files coppied over from version 9

Is 10.1 that much better/faster then 9.0 (now that we have it working on Vista 64? Is it worth the $100 upgrade?

Jack,
It’s NOT a huge increase in speed; but it is faster. Taking in to account, Dragon NaturallySpeaking 9 was NOT supposed to run on Vista 64, but it does work.

My personal opinion, if it’s working and it’s doing what you want, why pay more money when you don’t have to.

In some cases, this is a ‘no brainer’ because if you spent more than $100; the reason not to buy a new version grows exponentially. If you spent $1500 for Medical, and it’s working, why go?

Thanks for reading.
Enjoy.

Napoleon (and all involved, of course!):

Thanks so much for the work that went into the workaround and (more importantly) into getting Nuance to respond more correctly to its paid supporters (I’ve been following this issue for quite some time as have a lot of people)! Regarding your statement “if you spent more than $100; the reason not to buy a new version grows exponentially,” I heartily agree.
I noticed the download link for 10.1 does not seem to be mentioned, and include it (as well as the procedure for acquiring the download) here:
http://techsidestories.com/2008/11/13/free-update-dragon-naturally-speaking-10-for-vista-64/#comment-1406

Having little computer knowlege I am confused. I erased rhe launchcondition with orca but I am lost from there. The orca in windowa is a little confusing too. (Download and install the program. It’ll place or right click option in the context menu of Windows Explorer, so you’d actually select the MSI and right click to open with Orca.) What do you mean when you state that?: Also the statement: Save [File/Save] the new MSI installer with the original name [Dragon NaturallySpeaking 9.msi].. I can"i find it. Do I need t create it?Sorry for being so slow to undersrand. Thanks Steve P

Yo Mike,
I’m happy that everything worked out for you. I’ve never been called ‘Nappy’, but I’m sure you meant it in the best way.

It’s very nice of you to get back with us and sharing what you did to work through the installation process. It seems there are a few nuances [sorry for the pun] to making the installation work for some people.

By my calculations, since this story was published, enough customers have been affected to say that roughly $103,000 has been saved collectively by [some former] Nuance customers by not being forced to upgrade… It’s impressive.

I’ve hundreds of emails from persons, just as yer self, and they’re absolutely ecstatic at the amount of money they saved.

Nuance was stupid not to offer this solution to begin with. Would it have cost them $100,000 to change the installer and a single EXE? I think not.

Thanks for reading!

Regards,
Larry ‘NapoleonAG’ Henry Jr.

Leon,
You’re a wealth of VOWELS, CONSONANTS AND SYLLABLES. Thanks for the feedback!
It’s true- Dragon NaturallySpeaking 9 doesn’t perform as well under Vista 64 [as it should], but it does work. As for the issue with the new users, I haven’t experienced that, but without you reporting it, perhaps no one would’ve ever known..

Nuance is going to be releaseing v10.1 for Vista 64-bit in the next few days. Dragon NaturallySpeaking 10.1 installs on Windows 7 just fine. I’ve Windows 7 64-bit BETA and it’s working fine. Not supported by Nuance [because of BETA], but it’s fine thus far.

And while I understand this post, my words and updates will be a mood point once Dragon NaturallySpeaking 10.1 is released, I recognize that others will still be on v9 and still be using Vista 64.

Windows 7 will be the last 32-bit Operating System from Microsoft. If that gives you an indication.
http://lehsys.com/2009/03/the-64-bit-count-down-for-windows/

During these times, people want to make their money last as long as they can, so I see some extension to this post(s) for a little while longer; just a little more life.

When I posted ths information all I wanted to do was save some money and help others like myself; I think I did that.

Thanks for reading…

Regards,
Larry ‘NapoleonAG’ Henry
Website: http://www.TechSideStories.com